Almost 30% of all queries to a free legal advice service related to divorce, separation, domestic violence and custody and maintenance issues.
The Free Legal Advice Centers (Flac), which offers advice to people who cannot afford legal fees, said it is hearing from individuals and families who are under “enormous pressure” in the areas of employment and family law.
Flac said it received 13,147 calls last year, the highest number since 2015, but that many more could not get through.
Eilis Barry, chief executive of Flac, said there is an “ongoing crisis of unmet legal need in this country” and an “overwhelming demand” for legal information and advice.
Throughout 2021, Flac held 2,729 consultations at its phone advice clinics and its independent law center dealt with more than 88 case files.
Ms Barry said: “We are hearing from individuals and families who are under enormous pressure in the areas of employment and family law.
“We could hear people were already stressed by the time they managed to get through to the phoneline.
“Many of their queries were complex and took longer to provide the information they needed.
“Callers were stressed because they didn’t qualify for legal aid, many narrowly missing the means test.
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“In one particular case, a caller was over the legal aid means test by 500 euros and had incurred legal costs in a contested family law matter of in excess of 20,000 euros.”
The organization said that